are unable to secure excess charity luggage
allowances for scheduled airlines or for Monarch.
Having said that we are aware that supporters have
managed to receive an allowance by contacting
airlines themselves e.g Qatar often give 5kgs. If
airlines will help they usually require a letter
from a Registered Charity on headed paper so do let
us know if you need one.
are fortunate that both Thomas Cook and
Thomsons help us by giving supporters additional
charity luggage allowances. We have set out below
the most commonly asked questions but do
if you have any other query.
When to Apply?
You can complete the application form whenever
you wish but we can only make an application 3
months before you are due to fly. Likewise they
usually only deal with requests when they have
around 4 weeks’ notice – having said that its always
worth us asking them if you are travelling at short
How Much Will Be Granted?
The airlines deal with applications on an
individual basis. They will take into consideration
things like how many other requests they have had
for the same flight and how many of you are
travelling. We can’t guarantee that any allowance
will be given but airlines frequently give 10kgs per
Can The Allowance Be Used For Anything Else?
Definitely not. All airlines require you to pack
and label the excess charity luggage separately to
the rest of your luggage.
Once Agreed Will I Definitely Be Granted the
Allowance at Check in?
All excess charity luggage allowances are subject
to load on the day. This means that if the flight is
already at full capacity then the charity luggage
won’t go and will follow on the next available
plane. We haven’t known this to happen but it is a
condition to be aware of.
What’s The Process For Applying/Granting the
Please complete the application form which you
Once we receive it we will acknowledge it and either
make an application immediately if the flight is
within 3 months or hold it until we can apply. If
you don’t receive an acknowledgement in a couple of
days do contact us in case we didn’t receive the
form. Thomas Cook generally notify us that they have
added the additional allowance to your booking
reference whilst Thomsons usually provide a letter
for you to provide at check in. As soon as we hear
from the airlines we will confirm with you. Please
note that the additional allowance is only added to
outward bound flights